IT Service Management
Expertise to meet the increasing demand to integrate
new hardware, software and communications technologies
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Unified Communications
Adoption of unified communications in government agencies and commercial enterprises is on the rise due to the expansion of the internet and the proliferation of wireless technologies. It saves money, allows mobile workers or staff in different offices to easily stay in touch and aids in operations continuity. Unified communications breaks down the silos that previously existed between different communications technologies, such as e-mail and phone, and brings them all together with voice, video and data traffic converged on one network. As a result, staffs are empowered with new ways to communicate and collaborate, resulting in improved worker productivity and a lower total cost of ownership. Implementation can be a challenge, but we can guide you through the process with a team of experts.
- Studies and Analyses
- Wireless Communication
- Call Center Design and Implementation
- Video conferencing support
- Voice over IP (VoIP)
- COMSEC (Communication Security)
- Low Voltage wiring and Cable installations (partnered service)
Network Solutions
Information Technology (IT) is becoming a significant contributor to rising energy consumption among businesses.[1] The EPA has made Green IT a priority by introducing Energy Star Data Center guidelines that are being incorporated into LEED certification specifications. Green IT entails the use of energy efficient products (i.e. EPA Energy Star hardware); optimal cooling techniques and efficient use of computer resources to lower IT system energy consumption. We perform assessments and provide Green IT solutions to help customers increase productivity, discover cost savings and reduce their carbon footprints. Many companies inevitably steer customers towards their preferred products or “silent partners” within the industry. We do not have “Strategic Partnerships” or “Vendor Partnerships” with leading providers of IT products or services like our competitors. Therefore, we have neither the existence nor the appearance of conflict of interest.
- Webinars/Training
- Network Security Solutions
- Data Center Consolidation
- Process Improvement
- Virtualization Assistance
- Computing Environment Development
- Network Development
[1] “Independent Auditing for Virtual Server Consolidation - A Sustainability Services White Paper”, Gary Wilson, Zuma Engineering & Research, August 2009.
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